Introduction

Smoketrees Digital LLP (“Smoketrees Digital”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information that individuals voluntarily provide to us. This Privacy Policy explains how we collect, use, store, and safeguard the information submitted through our lead generation forms and other contact channels.

By submitting your information to Smoketrees Digital LLP, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

Information We Collect

When you submit a lead form or enquiry through our website or any associated platform, we may collect the following categories of personal information:

• Full name
• Business or company name
• Email address
• Phone number
• Job title or designation
• Nature of the enquiry or service interest
• Any additional information voluntarily provided in message or notes fields

We collect only the information that is necessary for the purpose for which it is requested.

Purpose of Data Collection

The personal information you provide is collected solely for the following internal business purposes:

• To respond to your enquiry and assess your interest in our services
• To reach out to you with relevant information about Smoketrees Digital’s offerings
• To schedule and conduct a meeting or consultation at your request or with your consent
• To personalise our communication based on your stated requirements
• To maintain accurate records of business leads and interactions

We will not use your information for any purpose beyond those listed above without your prior consent.

Data Sharing & Disclosure

Smoketrees Digital LLP does not sell, rent, trade, or share your personal information with any third party, external organisation, or individual outside the company. Your data is strictly used for internal purposes only.

The only exceptions where disclosure may be required are:

• Where we are legally obligated to do so by a court order, government authority, or applicable law
• Where disclosure is necessary to protect the legal rights of Smoketrees Digital LLP

In all such cases, we will disclose only the minimum information required.

Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Your data is stored securely and accessible only to authorised personnel within Smoketrees Digital LLP who require it to perform their role.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once your data is no longer needed, it will be securely deleted or anonymised.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information from our records
• Withdraw your consent to be contacted at any time

To exercise any of the above rights, please contact us at the details provided below.

Cookies & Tracking

This policy applies to information collected via lead forms and contact submissions. Any separate use of cookies or tracking technologies on our website will be governed by a dedicated Cookie Policy, where applicable.

Changes to This Policy

Smoketrees Digital LLP reserves the right to update or amend this Privacy Policy at any time. Any changes will be reflected with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Smoketrees Digital LLP Email: main@smoketrees.in